805705: Sales and Marketing in Microsoft Dynamics CRM 2015/2016

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  • Official Curriculum & Courseware Content.
  • Online Interactive Lab's Access.
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  • Access Class via PC, Mobile App or on a large screen.
  • Attend Live HD Training Sessions via Go To MeetingTM. Interact with trainer and peers like in a real classroom via voice, video conference and live chat.

Course Description

About the Course

Companies worldwide rely on robust and efficient Customer Relationship Management (CRM) solutions to deliver enhanced customer service. Microsoft Dynamics CRM is a leading business solution providing efficient results to companies across different sectors.

Develop your expertise in Dynamics CRM by enrolling in the 805705: Sales and Marketing in Microsoft Dynamics CRM 2015/2016 training course at Learnfly Academy Microsoft Dynamics CRM training courses are conducted by certified instructors utilizing the Official Microsoft Curriculum.

The Sales and Marketing in Microsoft Dynamics CRM 2015/2016 training covers social insights, business intelligence, and productivity measures. The training focuses on developing fundamental knowledge and skills pertaining to CRM on-premises and CRM online.

Objectives

  • Understand Sales Management and real-life sales scenarios
  • Understand how different Microsoft Dynamics CRM and Sales Management elements fit together
  • Learn about basic terminologies in Dynamics CRM Sales Management and how to manage leads in Dynamics CRM
  • Understand different tools available in Dynamics CRM to obtain vital sales info and recognize business opportunities
  • Learn how to analyze and report on sales and marketing information by using analysis tools
  • Understand goal management, and the role of leads and when they can be used
  • Understand the basic flow of sales activity in CRM: Lead, Account, Contact, Opportunity, Order, and Invoice

 

Target Audience

  • Marketing Managers
  • Sales Representatives
  • Office Managers
  • CEOs
  • Consultants
  • Professionals who want to implement, utilize, maintain, and support Dynamics CRM in their enterprise

 

Prerequisites

  • Required: Basic knowledge of Microsoft Dynamics CRM
  • Required: Experience working in Sales and Management

 

Course Curriculum

Course # : 805705
Exam : Sales And Marketing In Microsoft Dynamics CRM 2015/2016

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