81071: Deployment for Customer Engagement in Microsoft Dynamics 365 (Marketing, Sales)

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Course Description

About the Course

81071: Deployment for Customer Engagement in Microsoft Dynamics 365 course focuses on the skills needed to plan, design, and deploy customer engagement in Microsoft Dynamics 365. The course will walk you through minimum requirements and licensing details, deploying and working with Microsoft Dynamics 365 subscription and instances all over the world, best practices regarding Microsoft Dynamics 365 updates, details regarding new and exciting capabilities regarding Microsoft Dynamics 365 Apps and PowerApps, as well as all you need to know regarding the new and improved Dynamics 365 App for Outlook, and Mobile clients.

This 81071: Deployment for Customer Engagement in Microsoft Dynamics 365 course helps prepare you for exam MB2-715.

Objectives

  • Getting Started with Microsoft Dynamics 365
  • Manage Microsoft Dynamics 365 Subscriptions
  • Manage Microsoft Dynamics 365 Instances
  • Managing Microsoft Dynamics 365 Upgrades
  • Integration with other Microsoft Online Business Solutions
  • Managing Microsoft Dynamics 365 Apps
  • Microsoft Dynamics 365 integration with Microsoft Outlook
  • Configure and Manage Mobile Devices

 

Target Audience

  • Application Consultants
  • Sales
  • A Technology Consultants

Prerequisites

Before attending this course, students must have:

  • Knowledge of basic sales, marketing, and customer service roles in a business
  • Some basic experience using Windows applications
  • SSome knowledge of common Microsoft Dynamics CRM record types is preferred

 

Course Curriculum

Course # : 81071
Exam : Deployment for Customer Engagement in Microsoft Dynamics 365 (Marketing, Sales)

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