Administering Cisco Unified Communications Collaboration v11.5 - ACUCC

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Course Description

About the Course

This one of kind Cisco UC in-depth course takes student from initial endpoint configuration to a full solution deployment using all of the Cisco UC Components. Students will have extensive labs in which they will Administer and troubleshoot a Cisco 11.5 UC Deployment.

 

Participants will gain in-depth practical knowledge with exercises on administering and troubleshooting of all Cisco UC Components.

Objectives

  • Deploying Endpoints and Users
  • Administering Unified Communication Manager 11.5
  • Administering Cisco Unified IM and Presence 11.5
  • Administering Cisco Unity Connection 11.5
  • Administering Cisco Unified Contact Center Express 11.5
  • Administering Cisco Emergency Responder (CER)
  • Administering Cisco Unified Communications Mobile and Remote Access (MRA)
  • Administrating Cisco Paging Server (InformaCast)

Target Audience

  • Customers who will be configuring and maintaining CUCM v11.5
  • PBX system administrators transitioning to CUCM administration
  • IP networking professionals taking on responsibility for CUCM administration
  • Workers being cross-trained for CUCM administration coverage
  • Cisco Unified Communications system channel partners and resellers

Prerequisites

  • Required: An understanding of basic telephony concepts
  • Required: An understanding of IP networking concepts (CCNA-level)
  • Required: An understanding of traditional digital PBX systems

Course Curriculum

Course # : ACUCC-551
Exam : Administering Cisco Unified Communications Collaboration v11.5 - ACUCC

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