Cisco TelePresence Endpoint Installation, Configuring and Troubleshooting v2.0 - TEICT

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Course Description

About the Course

Cisco TelePresence Endpoint Installation, Configuring and Troubleshooting v2.0 course that focuses on the skills and knowledge for Entry Level Administrator and Technicians. Students Install, Configure, and Troubleshoot Cisco TelePresence Endpoints; including the Cisco SX80, SX20, SX10, C60, C90, MX700, MX800 EX90, DX650, DX70, DX80, Spark Room 55, Spark Room 70, Room Kit, Room Kit+ and various other TelePresence Series Endpoints. Students will also setup Cisco Jabber and Cisco Jabber Video for Telepresence Endpoints. Students will use the endpoints, VCS/Expressway, CUCM, and TMS to monitor and Troubleshoot Endpoints. The software applications that are covered in this course include:


- Cisco Endpoints

- Cisco Unified Communications Manager 11.5

- Cisco VCS/Expressway 8.10

- Cisco TMS Server (TMS) 15.6

- Cisco TelePresence Conductor/ Telepresence Server

- Cisco Meeting Server


  • Cisco TelePresence Endpoint Portfolio Overview
  • Cisco DX Series Endpoint Characteristics
  • Cisco TelePresence TC Software-Based Endpoint Characteristics
  • Cisco TelePresence EX60 and EX90
  • Cisco TelePresence MX Series
  • Cisco TelePresence SX Series Endpoints
  • Cisco Intelligent Proximity
  • Cisco TelePresence TC Software-Based Endpoint Peripherals
  • Cisco TelePresence TC Software-Based Endpoint Deployments
  • Cisco TelePresence Integrator C Series-Based Endpoints
  • Cisco Jabber Video for TelePresence Characteristics

Target Audience

  • Network Video Technicians / Administrators
  • Voice/UC/Collaboration/Communications Engineer


  • Required: Basic Windows Knowledge
  • Required: Working knowledge of basic IP networking

Course Curriculum

Course # : TEICT-817
Exam : Cisco TelePresence Endpoint Installation, Configuring and Troubleshooting v2.0 - TEICT

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