Implementing Cisco Collaboration Applications v1.0 - CAPPS (Professional) eLearning

  • Live Vritual Classroom
  • Classroom Training
  • On-Site Training

Enquire Details & Pricing

Key Features MONEY BACK GUARANTEE

How this works :

At Learnfly, we greatly value the trust of our patrons. Our courses are designed to deliver an effective learning experience, and have helped over half a million find their professional calling. But if you feel your course is not to your liking, we offer a 7-day money-back guarantee. Just send us a refund request within 7 days of purchase, and we will refund 100% of your payment, no questions asked!

For Instructor Led Training :

Raise refund request within 7 days of commencement of the first batch you are eligible to attend. Money back guarantee is void if the participant has accessed more than 25% content of an e-learning course or has attended Online Classrooms for more than 1 day.

  • Learn with practical projects and hands on real tools.
  • Official Curriculum & Courseware Content.
  • Online Interactive Lab's Access.
  • Adaptive e-Learning with trainer's support.
  • Access Class via PC, Mobile App or on a large screen.
  • Attend Live HD Training Sessions via Go To MeetingTM. Interact with trainer and peers like in a real classroom via voice, video conference and live chat.

Course Description

About the Course

Cisco E-Learning for CAPPS v1.0 prepares the learner for integrating Cisco Unity Connection, Cisco Unity Express, Cisco Unified IM and Presence, and video into a Collaboration deployment.

 

It describes voice messaging deployment scenarios, Cisco Unified Presence features, and troubleshooting mechanisms as well as Cisco Unified IM and Presence and Cisco Jabber integration options with Cisco Unified Communications Manager.

 

This Cisco self-paced course is also designed to be as effective as classroom training. Course content is presented in easily-consumable segments via both Instructor Video and text. Interactivity is enabled through Discovery Labs, content review questions, and graded Challenge labs and tests. This makes the learning experience hands-on, increasing course effectiveness, and provides students direct feedback on how well they have mastered the material. And gamification features are built in, including earning badges and a leaderboard, to encourage better performance.

Objectives

  • Describe integrated and unified messaging options and integration with Microsoft Exchange
  • Describe virtualization, design and deployment of Cisco Unity Connection and Cisco Unified Call Manager
  • Describe monitoring tools and how to troubleshoot Cisco Unity Connection issues
  • Describe the features and characteristics of Cisco Unity Express and how to integrate it with Cisco Unified Communications Manager Express
  • Describe how the Cisco Unity Express auto-attendant application works and how it can be customized
  • Describe Cisco Unity Express basic monitoring and troubleshooting tools
  • Describe voicemail networking options including legacy networking, HTTPS networking and VPIM
  • Describe, design, deploy and configure Cisco Unified Communications IM and Presence and use the Cisco Unified Communications IM and Presence troubleshooting tools
  • Implement Cisco Jabber
  • Describe the features and functionality of Cisco Prime Collaboration Provisioning
  • Describe the video infrastructure components and architecture including endpoints, video services, video network services, and management
  • Describe the features and functionality of Cisco TMS

Target Audience

  • Channel Partners
  • Customers
  • Employees

Prerequisites

  • Required: CICD - Implementing Cisco Collaboration Devices
  • Required: CIPTV1 - Implementing Cisco IP Telephony & Video Part 1 v1.0
  • Required: CIVND2 - Implementing Cisco Video Network Devices v1.0
  • Recommended: Ability to configure and operate Cisco routers and switches and to enable VLANs and DHCP
  • Recommended: Basics of digital interfaces, PSTN, and VoIP
  • Recommended: Fundamental knowledge of converged voice and data networks and Cisco Unified Communications Manager deployments
  • Recommended: Working knowledge of fundamental terms and concepts of computer networking, including LANs, WANs, switching and routing

Course Curriculum

Course # : ICCA-113
Exam : Implementing Cisco Collaboration Applications v1.0 - CAPPS (Professional) eLearning

See what our Alumni says

Our alumni’s are hired by top brands

Hundreds of employers — have maximized their talent with us.

Ready to enroll for this Course? Book your slot now: