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ITIL® 2011 Foundation

  • Comprehensive first-level ITIL Foundation training.
  • Important study course material to qualify your ITIL exam.
  • Get trained through global ITIL experts giving you in-depth understanding of ITIL.

  • Live Vritual Classroom
  • Classroom Training
  • On-Site Training

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How this works :

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For Instructor Led Training :

Raise refund request within 7 days of commencement of the first batch you are eligible to attend. Money back guarantee is void if the participant has accessed more than 25% content of an e-learning course or has attended Online Classrooms for more than 1 day.

  • Learn with practical projects and hands on real tools.
  • Official Curriculum & Courseware Content.
  • Online Interactive Lab's Access.
  • Adaptive e-Learning with trainer's support.
  • Access Class via PC, Mobile App or on a large screen.
  • Attend Live HD Training Sessions via Go To MeetingTM. Interact with trainer and peers like in a real classroom via voice, video conference and live chat.

Course Description

About the Course

The IT Infrastructure Library (ITIL) affirms to be an extensively acknowledged approach to IT service management in the world. ITIL framework basically runs on a modular approach provided by the ITIL certification. It consists of series of qualifications that focus on different aspects and objectives. This well-structured certification course offers candidates flexibility involving diverse disciplines and areas of ITIL. Ultimately, a total of 22 credits is required to achieve ITIL Expert certification. ITIL offers five different certification levels:

  • Foundation
  • Practitioner
  • Intermediate (Service Lifecycle and Service Capability categories)
  • Expert
  • Master

ITIL Foundation Course: Widely trusted procedure

The ITIL Foundation Certification covers the basic areas of ITIL where beginners start the process of learning and become certified. There are no prerequisites for this course, so the candidates who are interested can sit for the exam.

The Foundation exam is the entry-level certification and offers you a general awareness of the key elements, concepts, and terminology used in the ITIL® service lifecycle, including the links between lifecycle stages, the processes used and their contribution to service management practices.

With our team of experts, we provide a detailed knowledge of basic ITIL framework and its concepts. We pay emphasis on coordinating your IT requirements with business goals. This course is implemented worldwide as it is the global standard for IT service management. Candidates who are enrolling this course can get their hands-on all the concepts and policies can get immersed in service operations phase of the service lifecycle. This certification course can make students expertise in ITIL best practices and can place them successfully in best organizations.

What all can you learn?

  • Can get a practical guideline on how to use ITIL.
  • Get your hands-on vital processes and functions.
  • Discuss the strategies to balance IT services.
  • Learn key concepts of ITIL.
  • How to align ITIL with businesses and improve IT service quality?


Schedule & Fees

Instructor-Led Online Training
Location Schedule Fees
Client's Home/Office
Duration : 5 Days
No Schedule
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Delivery Mode : Classroom Training*
Location Schedule Fees
Delhi, India
Duration : 5 Days
No Schedule
Contact Us
Duration : 5 Days
No Schedule
Contact Us
Client's Home/Office
Contact Us

Target Audience

  • This course is specially designed for all those who wish to acquire a deep understanding of the ITIL concepts. As this course includes a lot of technical knowledge so it would benefit only those who are working in a service delivery or service desk discipline. All the professionals who wish to polish their ITIL skills can join this training course.

Course Curriculum

Course # : 1839
Exam : ITIL 2011 Foundation


Varun Tandon

I just completed my college and was looking for something good and professional for my guidance. On Google searches, I found this institution Learnfly. In the beginning, I was very confused that whether I should join this academy or not. But later I took training for ITIL certification program. The training that they provided was beyond my expectation. I have taken training previously but I have to say this was so far my best experience.

Tom Stressler

• I came in contact with Learnfly and made a right choice by selecting them and took ITIL training from them. I highly recommend this center for those who want to excel in the ITIL program. I have been thoroughly impressed by the professionalism of their trainers at Learnfly. I thank them for helping me in such an amazing way. One can explore many more courses that are offered by them.


Who is ITIL for?

This ITIL certification is meant for Information technology service providers, IT directors and managers, Business Managers and indeed, any organization that depends on IT Services.

How long is the course?

This course basically consists of 8 modules, in addition, two practice exams. Though it depends on the institutions, at Learnfly it takes time to read, interact and reflect so it will take approximately 26 hours to complete. 

Do I need a background in IT in order to take this course?

No, as there are no pre-requisites for this course. But, it is always suggested that candidates who are enrolling for this course must have some basic information about IT. The instructor will not just stay restricted to technical terms rather he will explain everything in real-world terms. 

What is an ITIL qualification?

ITIL certificates are designed as IT service management. They are planned so that candidates can get familiar with the optimum practice for it service management. 

What is the structure of the ITIL Foundations Exam?

This exam consists of 40 multiple type questions. It is a closed book exam and you need to get 65% to pass this exam. Candidates who appear for this exam are given one hour to complete it. 

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