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ITIL® Intermediate Operational Support and Analysis (OSA) module affirms to be a significant ITIL® qualification which comprises:
ITIL® OSA Capability Stream course primarily put emphasis on operational-level process activities and supporting techniques & tactics. These approaches and activities implement the processes in a hands-on, practical learning environment. This course will enable students to use OSA practices in order to allow the IT operations and application management covering event, access, problem, request, incident, technical etc.
This course employs the best blend of learning techniques to bestow learners the most successful method which develop their ITIL understanding with respect to Service Agreements and Offerings and enable them to implement ITIL knowledge in real life.
The course is specially structured for a specific audience that includes Configuration Managers, Availability Managers, and IT Operations Managers.
Upon completion of this course, you will be proficient in the below mentioned:
I got an opportunity to join ITIL training at Learnfly. My instructor was an excellent person, he took special effort to ensure that the subject matter is delivered effectively to the trainees. He was very interactive and was not just restricted to technical know-hows but also gave real-world examples. The entire course here was surely worth my time, effort and money.
I got an opportunity to join ITIL intermediate course training at Learnfly. I would surely recommend Learnfly who wish to take such certification training. Their training courses are surely worth your time, effort and money. I am planning to explore more of ITIL courses offered by them.
I came in contact with Learnfly and made a right choice by selecting them and took ITIL training from them. I highly recommend this center for those who want to excel in the ITIL program. I have been thoroughly impressed by the professionalism of their trainers at Learnfly. I thank them for helping me in such an amazing way. One can explore many more courses that are offered by them.
I am incredibly impressed with the expertise and skills that Learnfly offers. I took all of my ITIL intermediate training from them and was highly satisfied. The knowledge shared by the assigned instructor was comprehensive and detailed. Learnfly proves to be a great place to discover new things and enhance your skills.
The exam format is as follows:
At Learnfly, we focus to offer an engaging and interactive learning experience for our students to help them clear the certification exams of their choice. Our training includes:
ITIL® OSA Capability Stream certification training gives a comprehensive management-level overview of Continual service improvement including all its related activities.
Be prepared for the ITIL Operational support and analysis examination
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