ITIL® RCV Capability Stream

  • Get trained through global ITIL experts giving you in-depth understanding of ITIL® RCV Capability Stream.
  • Learn to proficiently develop and manage service offerings based on business requirements.
  • Authorized course material to qualify your ITIL® RCV Capability Stream exam.

  • Live Vritual Classroom
  • Classroom Training
  • On-Site Training

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  • Learn with practical projects and hands on real tools.
  • Official Curriculum & Courseware Content.
  • Online Interactive Lab's Access.
  • Adaptive e-Learning with trainer's support.
  • Access Class via PC, Mobile App or on a large screen.
  • Attend Live HD Training Sessions via Go To MeetingTM. Interact with trainer and peers like in a real classroom via voice, video conference and live chat.

Course Description

About the Course

The ITIL Intermediate Qualification: Release, Control, and Validation (RCV) certificate is a part of ITIL intermediate stream, it is also one of the modules in ITIL Expert in ITIL Service Management Certificate. This is 5-6 days course that teaches students about the practical aspects of the ITIL Service Lifecycle and the processes associated with the RCV services. It focuses on successful planning, testing, and implementation of the new services that meet the user needs.

The ITIL RCV Capability Stream Certification provides a modular approach to ITIL framework that consists of series of qualification which focuses on different characteristics of ITIL best practice extreme depth and detail. It also focuses on various tools and processes that support the service transitions and components. Candidates can improve their decision-making process.

This certification course is conducted by the industry experts who help the candidates to gain practical knowledge and not just stay restricted to the technical know-how. They also prepare you for the certification exam.

Upon completion of this course, you will be proficient in the below mentioned:

  • Roles and responsibilities of Release, Control and Validation process.
  • Interactions between release, control and validation with other processes of Service Lifecycle.
  • Approaches, activities and functions involved in release, control and validation processes.
  • Computing release, control and validation processes.
  • Implementation and technology involved in release, control and validation.
  • Be proficient in processes like:
    • Release and Deployment Management
    • Change Management
    • Service Validation and Testing,
    • Service Asset and Configuration Management
    • Change Evaluation
    • Request Fulfillment
    • Knowledge Management
  • Resolving the challenges, critical success factors, and risks pertaining release, control, and validation.


Schedule & Fees

Instructor-Led Online Training
Location Schedule Fees
Client's Home/Office
Duration : 5 Days
No Schedule
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Delivery Mode : Classroom Training*
Location Schedule Fees
Delhi, India
Duration : 5 Days
No Schedule
Contact Us
Duration : 5 Days
No Schedule
Contact Us
Client's Home/Office
Contact Us

Target Audience

  • Professionals who have achieved the ITIL Foundation certificate in Service Management.
  • Individuals who seek an advanced certification in the field.



  • Candidates who are enrolling in this course must hold the ITIL V3 Foundation certification.

Course Curriculum

Course # : 2713


Varun Tandon

I just completed my college and was looking for something good and professional for my guidance. On Google searches, I found this institution Learnfly. In the beginning, I was very confused that whether I should join this academy or not. But later I took training for ITIL certification program. The training that they provided was beyond my expectation. I have taken training previously but I have to say this was so far my best experience.

Lavina Sharma

I got an opportunity to join ITIL intermediate course training at Learnfly. I would surely recommend Learnfly who wish to take such certification training. Their training courses are surely worth your time, effort and money. I am planning to explore more of ITIL courses offered by them.

Tom Stressler

I came in contact with Learnfly and made a right choice by selecting them and took ITIL training from them. I highly recommend this center for those who want to excel in the ITIL program. I have been thoroughly impressed by the professionalism of their trainers at Learnfly. I thank them for helping me in such an amazing way. One can explore many more courses that are offered by them.

Jean Charles
United States

I am incredibly impressed with the expertise and skills that Learnfly offers. I took all of my ITIL intermediate training from them and was highly satisfied. The knowledge shared by the assigned instructor was comprehensive and detailed. Learnfly proves to be a great place to discover new things and enhance your skills.


What can you learn in ITIL intermediate courses?

  • Different scopes and purpose of service operations that add value to the business.
  • Different roles, challenges, and risks associated with service operations.
  • Service operations and interaction of activities in lifecycle stages.
  • The way it is organized and different roles and responsibilities.
  • Introduction of technology and implementation considerations.


What are the course objectives of ITIL® RCV Capability Stream certification training?

  • Change management
  • Service asset and configuration management
  • Service validation and testing
  • Release and deployment management
  • Request fulfilment
  • Change evaluation
  • Knowledge management


What’s included in Learnfly’s ITIL intermediate courses?

At Learnfly, we focus to offer an engaging and interactive learning experience for our students to help them clear the certification exams of their choice. Our training includes:

  • Online video lessons.
  • At the end of each module, quizzes are conducted for better understanding.
  • Mock tests are conducted.
  • Flexible training methods.
  • Work-based practical course activities.
  • Discussions as well as case studies.

What is the exam format of ITIL® RCV Capability Stream course?

The exam format is as follows:

  • 8 multiple choice questions
  • 90 minutes
  • Pass mark: 70% or 28/40
  • Closed book

Who is the target audience for ITIL intermediate courses?

  • Chief Information Officers
  • Chief Technology Officers (CTOs)
  • Managers
  • Supervisory Staff
  • Team Leaders
  • Service Designer
  • IT Architects
  • IT Planners
  • IT Consultants
  • IT Audit Managers
  • IT Security Managers

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